Cancellation Policy

Cancellations for individual reservations

Reservations for the Standard Lava Tunnel Tour can be cancelled 24 hours prior to departure without penalty. Cancellations received less than 24 hours prior to departure will be charged full price.

Reservations for the Extreme Lava Tunnel Tour can be cancelled 24 hours prior to departure without penalty. Cancellations received less than 24 hours prior to departure will be charged full price.

The Lava Tunnel reserves the right to cancel the Extreme tour with at least one-hour notice if there is an insufficient number of passengers.  If The Lava Tunnel cancels your tour you get a full refund.

Group cancellations (10 people or more)

Group reservations can be cancelled one week (7 days) prior to departure without penalty. Cancellations received less than one week prior to departure will be charged 30% of the tour price. If you cancel your tour with less than two days notice (48 hours) no refund will be given.

Final number of passengers

Confirmed number of passengers must be received at least one day (24 hours) before tour.

All cancellations must be in writing.

These Terms and Conditions are in accordance with Icelandic law.